Businesses are turning to IVR number service providers in India to stay afloat in the market. Here’s how the pandemic is changing the world of business. 

IVR or Interactive Voice Response is a new wave in the world of business to interact with customers for better engagement. It is defined as a telephonic service. That enables a computer system to interact with customers via voice calls and SMS alerts. IVR number service providers in India are becoming increasingly popular as it is an efficient way to propel work. From home operations without worrying about hardware and maintenance, considering the current pandemic situation.